AcqoraGX · Legal
Subprocessors
The company operating AcqoraGX ("AcqoraGX") uses the service providers below to provide the AcqoraGX Service. They process personal data on our behalf under written agreements that limit their use of it. We update this page and notify Workspace owners at least 15 days before adding or replacing a subprocessor, as described in the Data Processing Addendum.
1. Subprocessors we engage
| Provider | Purpose | Data involved | Location |
|---|---|---|---|
| Render Services, Inc. | Application hosting, managed PostgreSQL database, file storage and backups | All Service data | United States |
| Stripe, Inc. | Payments, subscriptions, invoicing, tax calculation and identity verification (Stripe Identity) | Billing contact, payment and invoice data; identity documents and selfies of owners who verify (held by Stripe) | United States |
| Resend, Inc. | Transactional email delivery (account, security and billing emails) | Recipient name and email address, message content | United States |
| BatchData | Skip trace (owner contact data) when a Workspace uses AcqoraGX credits | Names and property addresses submitted for lookup; results | United States |
| Processing nodes operated by AcqoraGX or its service providers | Training and evaluating AcqoraGX models (learning program; only data from Workspaces that haven't opted out) | Masked training datasets only: no provider API keys, contact lists or recordings. Deleted when each job finishes; trained model files and evaluation results kept up to 7 days. | United States |
Model training and evaluation for the learning program run on processing nodes operated by AcqoraGX or its service providers. They receive only the masked training dataset, run only our own training and evaluation programs, and are instructed to delete the dataset and working files when each job finishes. See How AcqoraGX uses AI data.
2. Providers you choose (not our subprocessors)
When your Workspace connects its own account with one of these providers, data flows to that provider at your direction, under your agreement with them. You choose whether to use them, and you pay them directly.
| Category | Providers you can connect |
|---|---|
| Phone numbers, calls, texts, recordings | Twilio, Telnyx, SignalWire, Plivo, Vonage |
| AI models | Anthropic, OpenAI, Google (Gemini), and OpenAI-compatible endpoints you specify; or a model running on your own computer |
| Calendars | Google Calendar, Microsoft Outlook |
| One-to-one email | Gmail, Microsoft Outlook, SendGrid, Postmark, Resend, Mailgun |
| E-signature | Dropbox Sign, DocuSign |
| Skip trace and do-not-call scrubbing (your own key) | Tracerfy, or a do-not-call data endpoint you configure |
| File storage | An S3-compatible bucket you own |
| Automation | Endpoints you register for outgoing webhooks (for example Zapier or Make) |
3. Questions
Email [LEGAL_CONTACT_EMAIL not set].